Fraud Management

With the rapid advancement of telecom industry different types of fraud are continuously emerging and causing great losses to CSP’s revenues. While monitoring customers’, dealers’ or internal users’ consumption behavior.

We are carefully studying existing consumption behavior of customers, establishing a finger mark that trace and monitors these behaviors. This allows us to find each user abnormal consumption behavior and prevent any new fraud occurrence. Hence, we reduce present losses in a short time and increase the profitability that can be expected from the next generation of network services.

GlobServ through its partners, offers end-to-end solutions to secure the customers revenue by detecting the fraud in all types of services: voice, data, 3G and IP based services and all access technologies and business areas: prepaid fraud, postpaid fraud, roaming fraud, partner fraud… ...