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  • Consultancy that gives you an advantageUse our qualified consultants and proven experience gives you the edge
  • Intelligent Outsourcing gives you Freedom Fully qualified service teams give you global reachTrust in us to look after your interests
  • Prevent lack of Business Knowledge and Control while getting all the cost Benefits
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Consultancy that gives you an advantage1 Intelligent Outsourcing gives you Freedom 2 Prevent lack of Business Knowledge and Control while getting all the cost Benefits 3 Achieving Customer Centricity,Increasing Competitiveness,Reduce Costs, and Be where you should be!4 5
Service Assurance

This solution provides service assurance for integrated, Multi-vendor, multi-layer networks. Key capabilities include:

  • Fault management:


    • - End-to-end alarm management (collection, correlation and Processing)
    - Service impact analysis providing an integrated service view
    - Service Assurance; IBM/Tivoli – Netcool product suite
    - VitalSuite Network Fault Management and Integrated Service Assurance.

  • Performance management:


    • - Performance management and reporting, wire line networks.
    - Vendor and product name: IBM/Tivoli-proviso Product suite, VitalSuite Network Performance Management.

  • Quality and service management:


    • - Correlation of events
    - Usage and performance data for Quality monitoring as perceived by end-users and service Management.